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Help with ScreenEarned

Forgot the parent PIN

In ScreenEarned, tap ‘Forgotten your PIN?’ and enter your recovery code. You got it during setup. Then choose a new PIN.

Lost the PIN and the recovery code

Then the only option is to start again. ScreenEarned normally blocks removal. In Android's safe mode that block doesn't work, so you can remove ScreenEarned. All coins and settings will be lost.

Step 1: start the phone in safe mode

Most phones (Google Pixel, Motorola, Nokia, Sony)
  1. Press and hold the power button until the menu appears.
  2. Press and hold ‘Power off’ (or ‘Restart’).
  3. Tap ‘OK’ at ‘Reboot to safe mode’.
Samsung
  1. Open the power menu (side key + volume down, or pull down the notification panel and tap the power icon).
  2. Press and hold ‘Power off’ until ‘Safe mode’ appears.
  3. Tap ‘Safe mode’.
Xiaomi, Redmi and POCO
  1. Turn the phone off.
  2. Turn it on and hold volume down when the logo appears, until the phone has started. ‘Safe mode’ then shows at the bottom left.

On some versions it also works via the power menu, as for ‘Most phones’.

Oppo, Realme and OnePlus
  1. Open the power menu.
  2. Press and hold ‘Power off’.
  3. Choose ‘Restart in safe mode’.

Doesn't work? Turn the phone off, turn it on again and hold volume down while it starts.

Huawei and Honor
  1. Turn the phone off.
  2. Turn it on and hold volume down while it starts, until ‘Safe mode’ appears at the bottom left.

Step 2: remove ScreenEarned

  1. Open Settings → Security (or: Biometrics and security / Passwords & security) → Device admin apps.
  2. Turn off ScreenEarned.
  3. Go to Settings → Apps → ScreenEarned and tap ‘Uninstall’.
  4. Restart the phone normally. Safe mode is then gone.
  5. Install ScreenEarned again from the Play Store and set it up again. Keep the new recovery code safe.

The lock isn't working properly

Open the parent settings (press and hold the shield at the top right for 2 seconds) and look under ‘Permissions’. Is a permission off? Tap ‘Turn on’. On Samsung, Xiaomi, Oppo and Huawei you'll also find ‘Extra settings’ there.

The time is wrong

After restarting without internet, ScreenEarned can't be sure of the time. Everything then stays closed, like in the evening. Connect the phone to Wi-Fi, or confirm the time in the parent settings.

Read-aloud isn't working

ScreenEarned uses the phone's own text-to-speech voice. In the parent settings under ‘Permissions’, tap ‘Install’ next to ‘Read-aloud’, or add the voice for your language in Android settings under ‘Text-to-speech output’.

Still have a question?

Email us at info@arkbyte.dev.